Privacy Policy
Welcome to the website and related services of Bitsirius Technologies Inc. (hereinafter referred to as "we"). We understand the importance of personal information to you and are committed to strictly complying with relevant laws and regulations to protect the security of your personal information. Before using our services, please read this Privacy Policy carefully and ensure you fully understand its contents.
1. How We Collect Information
(1) Information You Actively Provide
Registration and Login Information: When you register as a user or log in to your account, you may need to provide information such as your username, password, mobile phone number, and email address to create an account and verify your identity, ensuring you can use our services normally.
Service Request Information: If you inquire about our products or services, seek technical support, or provide feedback, the information you provide—such as your name, contact details, issue descriptions, and related documents or materials—will help us better understand your needs and provide appropriate services.
Survey and Feedback Information: To improve service quality and product performance, we may invite you to participate in surveys or collect feedback. The information you provide will assist us in optimizing our services and products.
(2) Automatically Collected Information
Device Information: When you use our website or related services, our servers automatically record information about your device, including the device model, operating system version, browser type, device identifiers (such as IMEI, MAC address, Android ID, IDFA, etc., depending on your device and settings), and screen resolution. This helps us provide a tailored service experience and conduct device security checks and analysis.
Log Information: We collect logs of your usage of our services, including the time of your visits, page browsing history, click records, IP address, and access sources. This data is used to analyze service usage trends, optimize website functionality, and troubleshoot issues.
Location Information: If the services you use involve location-based features (if applicable), we may collect your location information (e.g., GPS data or cell tower positioning) with your explicit consent to provide personalized services related to your location, such as product promotions or service recommendations for specific regions.
2. How We Use Information
Providing, Maintaining, and Improving Services: We use the collected information to verify your identity, provide registration, login, and service functionalities, process your requests, resolve technical issues, and continually optimize our services based on your usage and feedback.
Personalized Recommendations: Based on your usage habits and preferences, we may offer personalized product recommendations, content displays, and service suggestions to enhance your satisfaction and convenience. However, you have the right to disable personalized recommendations at any time (specific settings can be found in the relevant options).
Security Assurance: By analyzing device and log information, we monitor and mitigate security risks, such as identifying fraudulent activities or malicious attacks, to protect your account security and ensure the normal operation of our services.
Compliance and Legal Purposes: In accordance with legal requirements or legitimate requests from judicial or administrative authorities, we may use your information to fulfill our legal obligations, such as cooperating with investigations or complying with industry regulations.
3. Sharing, Transfer, and Public Disclosure of Information
(1) Sharing
We will not share your personal information with other companies, organizations, or individuals without your explicit consent.
In the following legally required circumstances, we may share your information:
To comply with laws, regulations, or regulatory requirements, such as responding to judicial investigations or enforcing court judgments.
To fulfill contractual obligations with you, such as sharing necessary information with third-party partners to provide specific services.
To protect the legitimate rights and interests of us, you, or other users, such as preventing fraud or addressing security emergencies.
We only share necessary information and require third parties receiving such information to adhere to strict confidentiality and security measures to protect your data.
(2) Transfer
We will not transfer your personal information to any third party unless:
We obtain your explicit consent.
Required by law, mandatory administrative or judicial orders, or in cases involving corporate mergers, divisions, acquisitions, or asset transfers. In such cases, we will ensure the transferee continues to protect your personal information.
(3) Public Disclosure
We will not publicly disclose your personal information without your explicit consent.
If required by law or to protect public interests or the significant rights of us or other users (e.g., if your actions involve illegal activities that severely impact others), we may disclose relevant information in accordance with the law.
4. Storage and Security of Information
(1) Storage
In compliance with laws and regulations, we store your personal information within the territory of the People's Republic of China. If cross-border storage is necessary, we will obtain your separate consent and take appropriate legal measures to ensure data security.
We retain your personal information only for the period necessary to achieve the purposes described in this Privacy Policy. After this period, we will delete or anonymize the information unless otherwise required by law.
(2) Security
We prioritize information security and employ industry-standard protective measures, including encryption, access controls, and firewalls, to prevent unauthorized access, disclosure, alteration, or destruction of your data.
We have established comprehensive information security management systems and procedures, conduct employee training, and strictly limit access to your personal information. We also audit and monitor the operations of authorized personnel.
Despite these measures, the internet is not entirely secure. In the event of a data breach, we will promptly initiate emergency protocols, take remedial actions, and notify you as required by law.
5. Your Rights
Right to Access: You have the right to access your personal information on our platform, including basic details and usage records, via your account settings or related features.
Right to Correction: If you find inaccuracies in your personal information, you may request corrections by contacting our customer service (see contact details below) and providing supporting documentation.
Right to Deletion: Under applicable laws, you may request the deletion of your personal information—for example, if our processing violates laws, exceeds agreed purposes, or if you withdraw consent. Note that certain legal or operational requirements may prevent immediate deletion, but we will restrict processing where possible.
Right to Withdraw Consent: You may withdraw consent for the collection and use of your personal information at any time by adjusting settings or contacting customer service. Withdrawal does not affect the legality of prior processing.
Right to Account Deletion: If you no longer wish to use our services, you may delete your account via the designated process (typically found in account settings) or with customer service assistance. Post-deletion, we will delete or anonymize your data unless retention is legally required.
6. Updates to the Privacy Policy
We may update this Privacy Policy due to legal changes, business needs, or other valid reasons. Updated versions will be posted on our website, and we will notify you through appropriate channels (e.g., pop-ups or in-site messages).
Continued use of our services constitutes acceptance of the updated policy. If you disagree with the changes, you may cease using our services and exercise your rights as outlined herein.
7. Contact Us
If you have questions, comments, or suggestions regarding this Privacy Policy or our handling of your personal information, or if you wish to exercise your rights, please contact us via:
Email: business@bitsirius.com
Mailing Address: 5900 BALCONES DRIVE STE 100 AUSTIN.TX78731
Customer service email: support@bitsirius.com
We will promptly review and respond to your feedback within a reasonable timeframe.